CANCELLATION POLICY: Appointments cancelled within 24 hours will be subject to a 50% cancellation fee with the exception of youth and adult counselling that will be subject to a 100% cancellation fee. If appropriate, you will be offered a virtual or phone appointment in lieu of cancelling. All no shows and appointments cancelled within 2 hours of the scheduled appointment time for all appointment types will be charged a 100% cancellation fee. Thank you for your understanding!